The Cybersecurity Operations Manager is responsible for leading the continuous monitoring and analysis of security procedures to defend against breaches, isolate and mitigate risks, and ensure compliance with relevant standards. They oversee security threat levels across network, system, and application layers, manage information system security operations, and identify and investigate fraudulent activities.

Key responsibilities:

Lead continuous monitoring and analysis of security procedures to defend against breaches and mitigate risks.

Manage security threat levels across network, system, and application layers.

Ensure information system security operations meet and exceed agreed service levels and conform to relevant standards.

Identify and investigate fraudulent activities related to information systems and report findings for appropriate actions.

Categorize incidents and implement escalation procedures, communicating and coordinating incident response efforts.

Conduct in-depth security testing for periodic assessment of controls.

Stay proactive on emerging security threat trends and topics, exploring appropriate technical defenses.

Qualifications:

Bachelor's degree in Information Technology or related field.

Minimum 4-7 years of experience in cybersecurity operations management.

Skills & Competencies:

Ability to manage complexity and drive results.

Action-oriented with a focus on customer satisfaction.

Talent development and effective communication skills.

Resilience and ability to instil trust among team members.

Customer-focused with a collaborative approach to problem-solving.